Privacy Policy

Fortáy Home collects the information you choose to share with us through our contact form, consultation requests, text message sign up, email, and phone conversations. This typically includes your name, email address, phone number, home or project address, and details about your project such as the rooms involved, timing, and household preferences.

We also receive limited technical information automatically when you visit the site, such as your browser type, device type, and general location, as described in the section on cookies and analytics.

We use your information to provide and improve our services, prepare quotes, schedule and confirm appointments, coordinate vendors when you ask us to, send invoices, and communicate with you about your project. We may also use it to respond to questions, send occasional updates you have requested, and improve the content and performance of our website.

By opting in to Fortáy text updates, you consent to receive recurring automated and conversational text messages from Fortáy Home at the mobile number you provide, including appointment reminders, scheduling confirmations, and project updates.

Consent to receive text messages is not a condition of any purchase or of receiving our services. Message frequency varies based on your projects and appointments. Message and data rates may apply depending on your mobile carrier and plan.

You may reply STOP at any time to opt out of future messages, and reply HELP for help. You can also reach us at taylor@fortayhome.com or (732) 995-1131 for assistance with the messaging program.

Mobile phone numbers and SMS opt in consent are never shared with or sold to third parties for marketing purposes. We share your number only with the messaging service providers that deliver our texts on our behalf, and only so that those messages can be sent.

Our website may use cookies and similar technologies to keep the site functioning properly and to understand how visitors use it. We may use analytics tools that report aggregated information such as page views, referring sources, and general device details.

Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect some parts of the site.

We share information only as needed to run our business. That may include service providers such as hosting, scheduling, email, text messaging, and payment platforms, and, where you ask us to coordinate work, the specific vendor performing that work. Service providers are expected to keep your information confidential and to use it only for the services they provide to us.

We may also disclose information if required by law or to protect our rights, safety, or property. We never sell your personal information.

We keep client and inquiry information for as long as needed to serve you, maintain accurate business and tax records, and meet legal obligations, after which it is deleted or anonymized.

We use reasonable administrative and technical safeguards to protect your information, including limited access within our team. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may request access to the personal information we hold about you, ask us to correct information that is inaccurate, or ask us to delete your information where we are not required to keep it. Write to taylor@fortayhome.com and we will respond within a reasonable time.

You may also unsubscribe from emails at any time, or reply STOP to any text message to opt out.

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this policy as our services or legal obligations change. The revised version takes effect when posted on this page, and the date above will be updated. Please review it periodically.

Fortáy Home
taylor@fortayhome.com
(732) 995-1131